Says phone number is invalid?

We were noticing a lot of customers having an issue at checkout when entering their phone number. We were requiring a specific format to collect the phone numbers in a program for SMS text messaging. Since we were not getting most SMS consent through this method, we decided to disable the consent to SMS text messaging here and deployed an update which should create a more user friendly checkout experience.

Now the ‘+1’ is optional, not required. The following formats are accepted:
• 4148289488
• 414-828-9488
• (414)828-9488
• +14148289488
• +1-414-828-9488
• +1(414)828-9488

Please note if the phone number is not in one of the above formats, the customer will receive this error message to inform them of the correct formats to use.

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