ORDERS

Placing Orders

• Says phone number is invalid?
• What happens if items in my order are unavailable to ship?
• How do I search for a specific item on schleich® website?
• How do I add an item to my cart?
• How do I place an order online?

Buying Schleich Products

• Where can I buy schleich® products?
• Does schleich® have a factory outlet?

Coupons

• Can I apply a coupon to sale items?

Tracking Orders

• How do I track my order?

Order Status

• How do I check the status of my order?

Changing Orders

• How can I add, modify or cancel an order?

Billing

• What payment methods does the schleich® website accept?